YOUR FIRST HOUR IS FREE Try a little help. See if it’s right for you. A real person, a friendly chat: 07446 969300

Practical help. A free first hour.

We help
at home.

Your favourite chair. Your familiar routine. Your own front door.

We help older people in the New Forest with the everyday jobs that make living at home easier.

A friendly home helper unpacking groceries with an older woman in her kitchen
1HOUR
FREE

A little help. A familiar face.
Give it a try. Your first hour is on us.

One friendly point of contact One local team, here for you You choose the help you need

What’s on your list?

A hand with the house.
And everything around it.

One job or a few regular tasks.
Let’s start with what would make
your day a little easier.

01

A home that feels good

Cleaning, laundry and changing bed linen. Practical help to keep your home comfortable.

Cleaning · Laundry · Tidying

02

A garden to enjoy

Lawn mowing, weeding and seasonal tidy-ups, so you can enjoy the garden without all the work.

Lawns · Weeding · Garden upkeep

03

Those little jobs, done

Small repairs, putting up a shelf or finding the right tradesperson for a household job.

Odd jobs · Repairs · Maintenance

04

The everyday essentials

Getting the groceries in or picking up the things you need, with a little less running around.

Shopping · Collections · Errands

05

A little help with tech

Patient, practical help with phones, video calls and the everyday technology you want to use.

Phones · Tablets · Staying connected

06

A hand with your pets

Finding someone local for dog walks and practical pet help, keeping your companions part of daily life.

Dog walking · Everyday pet help

Local taxis & transport

A reliable way to get there.

An appointment, a trip to the shops or a visit to a friend. When getting there feels like one more thing to organise, we can help arrange a reliable local taxi, including the journey home.

Tell us where you need to go, when you need to arrive and any mobility or accessibility needs. We’ll confirm availability, pick-up details and the fare before you book.

Appointments · Shopping trips · Visiting friends & family

Let’s make your next journey easier.

Arrange a journey Or call 07446 969300

Taxi fares are quoted separately and aren’t included in the free-hour offer.

Something else on your list? Tell us about it. We’ll discuss what’s possible and who’s available locally.

Carly, our latest home helper

Our latest helper

Meet Carly.

Friendly, down-to-earth help with cleaning, laundry and shopping.

  • 20 years’ experience supporting people
  • Fully DBS checked
Your first hour is free.

Get to know Carly. See if it feels right.

Try a free hour
Free-hour offer details

For new customers, one free hour per household, subject to Carly’s availability. Materials, purchases and specialist trade work aren’t included. Any further work is quoted and agreed in advance.

Your home. Your routines. Our helping hands.

One conversation.
A little less to think about.

  1. 1

    Tell us what you need

    Give us a call, send a message, or get in touch on behalf of a parent or relative. We’ll talk through the jobs that would make a difference.

  2. 2

    We organise your help

    We match you with the right helper and organise your visit. We’ll confirm who’s coming, what they’ll do and the price before you decide to go ahead.

  3. 3

    Try your first hour, free

    Your first hour with one of our helpers is free. Get to know them, try some practical support, and then decide whether you’d like more.

Less searching. Less organising. More getting on with life.

Try my first hour free

A few useful things to know

Good questions.
Straight answers.

Something we haven’t covered?
Just give us a call.

How does the free first hour work?

Tell us what help you’d like, and we’ll agree a suitable household task and arrange an available helper. Your first hour of their time is free, so you can see whether you like the support before deciding about further visits. The offer is for new customers, one hour per household, subject to availability. Materials, purchases and specialist trade work are excluded. We’ll quote any further work before you agree to it.

Can I try my free hour with Carly?

Let us know you’d like to meet Carly when you call or message. We’ll check whether she is available for your location and the help you need. If she isn’t available, we’ll discuss another suitable local helper with you.

Is this a care service?

No. We offer practical household and everyday help to support independent living. We don’t provide personal care, such as washing, dressing or toileting, or medical support.

Who will do the work?

One of our local helpers, matched to the work you need. New Forest Helpers organises your visit and is your point of contact for bookings and questions. We’ll confirm who will be visiting and what’s agreed before you go ahead.

Can I ask for just one job?

Yes. Tell us whether you need a one-off job or help on a regular basis. We’ll discuss what we can arrange, depending on the work and local availability.

Can you help arrange a taxi?

Yes. We can help organise local taxi journeys for appointments, shopping or visiting friends and family, including a return journey if needed. Let us know your pick-up location, destination, timings and any mobility or accessibility needs so we can check suitable transport. We’ll confirm availability and the fare before you book. Taxi fares are separate from the free-hour offer.

How much will it cost?

Your first hour of an agreed household task is free under the introductory offer. For any further help, the price depends on the work and time needed. We’ll explain the full price before you agree to go ahead.

Can I arrange help for a relative?

Of course. You’re welcome to start the conversation. We’ll involve your relative in deciding what help they want and agree who should receive updates.

Where do you offer help?

We focus on the New Forest. Let us know the location and the help you’re looking for, and we’ll confirm how our team can help.

Your first hour is on us

A little help.
One hour free.

Call or message us and mention your free first hour. Tell us what would help, and we’ll find a time to get you started.

Try the help. Meet your helper. Then decide.