Privacy & cookies

Updated 11 November 2026

This notice explains how New Forest Helpers uses information when you browse this website. For questions about privacy or your information, contact info@newforesthelpers.co.uk or call 07446 969300.

Cookies and tracking

Optional Google Analytics and Google Ads tracking are currently switched off on this website. We do not load their scripts or record website visits, phone clicks or WhatsApp clicks through them. The cookie banner and settings are also switched off.

If you previously saved a cookie choice, it is not used while tracking is paused. You can remove existing cookies and local storage through your browser settings.

Google and website hosting

Google provides our Firebase Hosting service. Hosting necessarily processes connection information, such as IP addresses and requests, to deliver and secure the website. This is separate from optional tracking.

Google may process information outside the UK under the safeguards described in its policies. Read how Google uses information from business partners, Google’s Privacy Policy and Google’s cookie information. Cookie expiry is different from the retention of data held by Google; its policies and the relevant service settings govern that retention.

Contacting us

If you call, email or message us, we use the information you provide to respond and discuss or arrange your requested help. Please share only the information needed for your enquiry. WhatsApp links take you to a separate service governed by WhatsApp’s Privacy Policy; we do not embed WhatsApp tracking on this website.

Depending on the circumstances, UK data protection law gives you rights to access, correct, erase or restrict the use of your personal information, object to processing and withdraw consent. Contact us to make a request. You can also raise a concern with the Information Commissioner’s Office.